Disable CA Clarity Agile and CA Clarity Requirements Processes and Jobs

Disable jobs and processes in CA Clarity PPM to prevent any conflict while upgrading the CA Clarity Agile and CA Clarity Requirements Add-in.

Follow these steps:

Log in to the CA Clarity PPM application.
Select Reports and Jobs from the Personal menu.
Click Jobs and go to Scheduled Jobs and delete all scheduled instances of the following jobs:
- Agile and Requirements Product Sync
- Agile Timesheet Sync
- Requirements and Task Mapping Sync
- Requirements Role Sync
Verify that there are no running instances of the listed jobs.
Select Organizer from the Personal menu.
The action items list appears.
Click Processes and go to Initiated. Cancel the following process instances in Running or Aborting states.
- Agile and Requirementsfields Locking
- Create Requirements Mapped Task
- Populate Agile Task Types
- Requirements Sync Project and Task Information