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Map Custom Status Attributes

When you create a custom status for a user story or issue object, specify whether the status means that the object state is open or closed. The accuracy of burn-down and velocity charts relies on the status of the object.

For example, if you create a status called Done, specify the status means "Closed" so that the chart can burn down the completed hours of work for the object.

Follow these steps:

  1. Open Administration, and from under Configuration, click Status Mapping.

    The Status Mapping page opens with a list of custom status attributes.

  2. Click the Mapped Value field for the value that you are mapping and select Open or Closed from the pull-down list.
  3. Click Save.

Important! If you have user stories and issues in a current sprint, click Recalculate Chart to refresh the sprint information and repopulate the burn-down and velocity charts.