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Catalog and Performance Folders Do Not Expand

Symptom:

When I try to view catalog or performance data in the Investigator, the CA Chorus for DB2 Database Management folders do not expand.

Solution:

If the folders do not expand and CA Chorus does not display an error message, contact your system administrator. They can determine if the applicable Xnet and agents are up and running. If the system administrator cannot identify the issue, contact CA Technical Support.

Note: The CA Chorus Product Guide includes an architectural diagram of the base product, which can aid in your troubleshooting efforts. The CA Chorus Administration Guide includes commands to start and stop the agents.