User Interface (MMU) Messages › MMU1001-1005

MMU1001-1005

MMU1001E

Connection Error. The connection between the browser and the server was interrupted. Click Close to log out.

Reason:

The browser was not able to connect to the server. The error can be caused by network problems, or the server was not available.

Action:

Check the network connection, and contact the systems programmer to define whether CA CSM is running.

MMU1002E

Session Error. Your session is no longer valid. You will be logged out.

Reason:

Your session has expired, or the server was restarted.

Action:

Log in again to CA CSM.

MMU1003E

Browser Exception. An uncaught exception happened in the browser.

Reason:

An internal error has occurred in CA CSM. The error dialog contains more information about the problem.

Action:

Contact CA Support.

MMU1004E

Server is running a different version server_version than is in your browser browser_version. Clear browser cache and reopen the browser.

Reason:

The version of CA CSM that is running on the server is different from the version of CA CSM that is loaded in the browser.

Action:

Clear the browser cache, and reopen the browser.

MMU1005E

The request for the server was completed before timeout.

Reason:

The browser has a timeout for requests from the browser to the server. This is usually one hour. After that, the browser is not waiting for the request and its result will not be presented in CA CSM.

Action:

If the timeout was below one hour, check your browser settings. If you use Internet Explorer, see http://support.microsoft.com/kb/181050 and value of ReceiveTimeout.