Reason:
This is a summary message that follows error messages that have been generated when the remote end is terminating due to a serious error.
Action:
Reason:
An internal error occurred.
Action:
Contact CA Support.
Reason:
An internal error occurred. bbbbbbbb is the buffer address. tt is the buffer size.
Action:
Contact CA Support.
Reason:
An internal error occurred. bbbbbbbb is the buffer address.
Action:
Contact CA Support.
Reason:
Authentication of the user failed. The password is invalid.
Action:
Log in with the valid password.
Reason:
The user is not authorized to use the specified CA CSM facility. mmmmmmmm is the message ID.
Action:
Review other log messages that explain the cause of the problem. If the problem is caused by an invalid password, log out of CA CSM and log in again with the valid password.
Reason:
CAGIMAPI address space has been spawned but did not respond to the initial handshake.
Action:
Contact CA Support.
Reason:
The CAGIMAPI program failed to start up successfully. This is usually because of storage shortage or inability to attach to the shared memory region used to transfer GIMAPI data.
Action:
Reason:
Because CAGIMAPI is executed in a spawned process, it contains a build number and, every time it starts, it tests this number against the build number of CA CSM to verify version consistency. This error occurs when the version of CA CSM is incompatible with the version of CAGIMAPI, indicating possible problems during deployment.
Action:
Verify that all components of CA CSM are correctly deployed.
Reason:
CA CSM was not able to load the GIMAPI program that is used to extract information from SMP/E CSI, for one of the following reasons:
Action:
Depending on the reason, do one of the following:
Reason:
The version of the GIMAPI program loaded by CA CSM is below the minimum expected version.
Action:
Verify that you run the minimum expected version of SMP/E (3.4.24).
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