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Configure with User Credentials

Follow these steps:

  1. On the Settings tab, go to System Settings, Software Acquisition.
  2. In the FTP Proxy section, select the Enable Proxy Settings check box, and provide the FTP proxy port and address.
  3. Click Apply.

    The changes take effect.

  4. Go to User Settings, Software Acquisition.
  5. In the FTP Proxy section, provide a user name and password for the FTP proxy server.
  6. Click Apply.

    The changes take effect.

CA CSM connects to the specified proxy server and sends the following sequence of FTP commands to authenticate and log in to the FTP server:

USER FTP_proxy_user_ID@ftp.ca.com
PASS proxy_password
USER anonymous
PASS Support_Online_user_ID

Note: The same scenarios are applied to all other CA FTP servers where ftp.ca.com is mentioned.