Maintaining CA CSM › Maintenance › Recovery If CA CSM Fails Because of Maintenance

Recovery If CA CSM Fails Because of Maintenance

Maintenance that has been applied to software that CA CSM depends on can sometimes cause CA CSM to fail. It is possible that you will not be able to use CA CSM to correct the problem.

• If the maintenance was applied to CA CSM itself, use the fail-safe backout method to return CA CSM to an operable condition.
• If the problem occurs because maintenance was applied to software belonging to another product that affects CA CSM, use SMP/E batch jobs to either apply new corrective maintenance or back out the maintenance. Then, restart CA CSM. This process could include applying new corrective maintenance to CA CSM itself. If you apply new corrective maintenance to CA CSM itself, you must deploy the maintenance before restarting CA CSM.