Symptom:
When I update the product list, I receive a message similar to the following sample:
IO Error was detected during PAS processing. Additional Diagnostic Data: IO Exception Error.(UnknownHostException) Error encountered while accessing the following URL: https://supportservices.ca.com/support supportservices.ca.com Please review your http proxy settings and validate that your system has network connectivity to the above URL.
Solution:
Verify that the CA CSM application server is using the correct TCP/IP stack. If necessary, uncomment the SYSTCPD DD card in the CA CSM application server startup job (MSMTCSRV) or the application server started task.
//SYSTCPD DD DSN=VTAM.TCPIP.TCPIP.DATA, // DISP=SHR
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