Troubleshooting › SMP/E Environment Migration Fails at the SMP/E Environment Functions Step of the SMP/E Environment Migration Wizard

SMP/E Environment Migration Fails at the SMP/E Environment Functions Step of the SMP/E Environment Migration Wizard

Symptom:

Migration of an SMP/E environment fails on the SMP/E Environment Functions step of the wizard, and I receive one of the following messages:

• I see the following message on the SMP/E Environment Migration wizard:

  MMR0005S - An error occurred during dlopen(libGIMAPI03040026.so): CEE3501S The module libGIMAPI03040026.so was not found. MMI0084S - Initialization of CAGIMAPI address space failed.
  

• I see one of the following messages in the MSMTC job log:

  .1299171650. CGIMAPIExtractor_ForkStub: Exception occurred during Initialize() processing: mcCagimapiHandshake
  

  .1299171650. CGIMAPIExtractor_ForkStub: Exception text: Initialization of CAGIMAPI address space failed.
  

  An exception has occurred during native_initialize(): MMI0101S - A serious error has occurred while initializing GIMAPI Extractor.
  

  ERROR (http-17310-5) 2011-03-03 14:49:43,895 (DataExtractionDriver_Jni.java:305): Initialization of DataExtractionDriver_Jni has failed.
  

  INFO  (http-17310-5) 2011-03-03 14:49:43,896 (BufferedMessageReader.java:206): A new message was read and enqueued in the message log: MMR0005S - An error occurred during dlopen(libGIMAPI03040026.so): CEE3501S The module libGIMAPI03040026.so was not found.  at ./CGIMAPIExtractionLibrary.C:51
  

  INFO  (http-17310-5) 2011-03-03 14:49:43,896 (BufferedMessageReader.java:206): A new message was read and enqueued in the message log: MMI0084S - Initialization of CAGIMAPI address space failed. At ./CGIMAPIExtractor_ForkStub.C:430
  

Reason:

CA CSM cannot load the shared object files (DLL), because the files do not have the required attributes. All of the files need the following attributes:

+p, +s, +r, +x

The libcci.so file also needs this attribute:

+a

Solution:

Check the SO files and DLL files for the correct attributes and privileges. Add the required attributes and privileges to files that are lacking them.

1. Check the attributes and privileges of all the SO files and DLL files in the …/tomcat/lib directory using the command:

   ls -E  *.so *.dll
   

   Results similar to the following example appear:

   -rwxr-xr-x  aps-  1 USERID  GROUPID   233472 Aug 17  2010 libcci.so
   

2. Fix attributes of shared object files using the command:

   extattr attribute filename
   

   For example, to add the +a attribute to the libcci.so file, type:

   extattr +a libcci.so
   

3. Fix access privileges using the command:

   chmod attribute filename
   

   For example, to add the +r attribute to the libcci.so file, type:

   chmod +r libcci.so