Installing Products › Review Pending Tasks and Continue the Installation › Rerun a Failed Installation Action

Rerun a Failed Installation Action

If a pending action fails during the installation process, you can review the detailed output to discover possible failure reasons and correct the situation. Then, you can rerun the failed step and can continue the installation.

If you cannot correct the situation, you can roll back the installation.

Follow these steps:

1. In the Available Actions section, click the Actions drop-down list to the right of the failed action, and select Show Results.

   The task output browser opens where you can review detailed output of the failed action.

2. Review and analyze the task details. You can search for particular instances in the output. If the output contains more than one page of data, you can browse the output using the page counter in the top right corner. Click Close on the top right corner to close the task output browser and return to the Pending Installations subtab.
3. Correct the situation that caused the action to fail.
4. Navigate to the Pending Installations subtab, and locate the failed action. Click the Actions drop-down list to the right of the action, and select Rerun.

   A dialog that shows the progress of the task opens. When the task completes, you can click Show Results on the Progress tab to close this dialog. The task output browser opens and you can view the action details. Click Close to close the task output browser.

   Note: While a task is in progress, you can perform other work. You can click Hide to exit the dialog and view the task status later on the Tasks tab.

5. On the Pending Installations subtab, click Refresh to update the list of pending tasks.
   • If you reran the SMP/E ACCEPT CHECK, SMP/E ACCEPT action, the Available Actions section does not list any pending actions. The information message identifies there are no pending tasks for this SMP/E environment. The product installation is completed.
   • If you reran the Execute SMP/E APPLY, SMP/E ACCEPT CHECK action, the action has a status of Executed. The SMP/E ACCEPT CHECK, SMP/E ACCEPT action has the Actions drop-down list to the right listing available actions.

   Note: If rerunning the action fails again and you cannot correct the situation, roll back the installation.

6. After rerunning the Execute SMP/E APPLY, SMP/E ACCEPT CHECK action, take one of the following steps:
   • If rerunning the action completes successfully, continue with the pending product installation.
   • If rerunning the action fails again and you cannot correct the situation, roll back the installation.
7. On the Pending Installations subtab, click Refresh to update the list of pending tasks.

   The Available Actions section is refreshed and does not list any pending actions. The information message identifies there are no pending tasks for this SMP/E environment.

More information:

Review Pending Tasks and Continue the Installation