Troubleshooting › SMP/E Environment Does Not Appear on the Tree

SMP/E Environment Does Not Appear on the Tree

Symptom:

I cannot see an SMP/E environment on the tree on the left side of SMP/E environments on the SMP/E Environments tab. Other users can see this SMP/E environment on the tree.

Reason:

Your user ID does not have privileges to access the SMP/E environment.

Solution:

• Verify whether you have access to the HLQ of the SMP/E environment CSI data set.
• Access the SMP/E environment outside of CA CSM. Analyze a message that you receive from the security system that your site uses.

  For example, if you are using CA Top Secret for z/OS, you see the following message:

  TSS7221E Dataset Not Accessible
  

  Contact your security administrator to get access rights to the SMP/E environment.