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Debug CA Chorus JBoss Problems

The following procedure explains how to debug the CA Chorus JBoss problems.

Follow these steps:

  1. Open the server.log in your editor or viewer.
  2. Search from the beginning for the ERROR string (SPACE + ERROR + SPACE).

    The first occurrence of the error in most cases is the reason for JBoss failure.

  3. Read a whole error stack carefully.

    When external systems cause the failure, the server.log file has SEVERE message instead of ERROR message.

    If you find nothing wrong in logs, or you do not have enough experience to deal with the error, refer the following topics: