With this topic, we demonstrate the possibilities for how you can customize the workspace according to your CA Chorus discipline. This customization can improve productivity and response time for customer issues. Use this sample as a starting point for exploring how you can customize the workspace for your user- and site-specific needs.
The following list details key product touch-points with real-world examples that demonstrate why you would use each component for your discipline. If you are unsure of how to proceed as you review this list with the UI, see the CA Chorus Product Guide. Additionally, you can also click the question mark icon from within a module for procedures and concept help topics.
Create four dashboards with the following names—Metrics, Performance, Data, and Tools.
Note: You can also simply apply a dashboard that a peer has shared; however, for the purposes of this sample, we build a new one.
Add the following three CA Chorus Infrastructure Management metrics to the Metrics panel, and then add them to your Metrics dashboard.
Using these metrics can help you prevent any system degradation by letting you see at a glance the usage status of these three metrics.
Let you monitor the z/OS and the LPAR channels.
Let you monitor the CPU and LPAR CPU usage percentage for a system.
Let you monitor the z/OS device service time and busy percentage.
Add a Policy Status Light module to your Performance dashboard, and configure the module for one or more policies. You can create these policies as you configure the module.
You can add a z/OS State Policy for the CPU processor status (CPUSTAT) to trigger a warning for an offline state. This alert lets you investigate the warning before an offline state impacts your overall performance.
Add the Alerts module to your Performance dashboard. Follow the wizard to configure this module to use your alerts policy. Name the module using the label option in the wizard. For example, give it the label IM Alerts.
Add the Investigator module to your Data dashboard. The Investigator lets you customize details such that you can quickly see site-specific information.
Launch Investigator by clicking Start New Investigation. Under Infrastructure Management, select the Systems Summary, Systems Overview tree entry. Click the row for a system in which you are interested. When you do so, the Details pane opens at the bottom with several default tabs.
Your focus is mainly on the following five fields: CPU, CP, LCPU, LCP, and CPs. Using these fields can help you identify any poor systems performance to prevent any system degradation. Create a tab, right-click in the blank area, and insert these fields into this tab. Doing so lets you customize the view and find your key information quickly.
Displays the total percentage processor busy time.
Displays the total percentage standard processor busy time.
Displays the total percentage LPAR processor busy time.
Displays the total percentage LPAR standard processor busy time.
Display the CP processors that are online.
Add a Web Application module to your Data dashboard, and configure the module for the CA Support site (http://ca.com/support). Doing so lets you integrate access to this site with your dashboard. At this dashboard, you can stay current with the latest news from CA Technologies such as new vulnerability alerts and announcements.
Add the Quick Links module to your Tools dashboard. Doing so gives you quick access to the network management interface. The interface supplements the information available in CA Chorus and helps you to troubleshoot issues.
Open the Knowledge Center (by clicking a question mark icon), and click Advanced Search. Under Show Results From, select the following sources:
Doing so improves the relevance of the results as you search only the data sources that are related to your discipline.
Now that you have built the dashboards by function within your discipline, share these dashboards with your peers to help them start working quickly. To do so, simply right-click the dashboard and follow the prompts.
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