Viewing Infrastructure Management Object Data in the Investigator › Infrastructure Management Resource Objects › Sysplexes › CICS Resources › CICS Exception Alerts

CICS Exception Alerts

This object displays all CICS active tasks that provide the resource usage of the monitored CICS regions. Use this object to view CICS data collection exception alerts.

Example: Search a specified date for unacknowledged alerts.

You want to identify all alerts that have not been acknowledged on the date in question.

1. Log in to CA Chorus.
2. Add the Investigator module to your dashboard from the Module Library, and click Start New Investigation.

   The Investigator opens.

3. Select Infrastructure Management from the discipline drop-down list.

   The Infrastructure Management object tree opens.

4. Select CICS, CICS Exception Alerts from the object tree.
5. Click the Filter icon, which resides above the table on the left.
6. Filter the data:
   1. Select Date from the Search drop-down list.
   2. Select Ack from the second drop-down list and type BLANK.
7. Click Search.

   The table refreshes and displays the CICS alerts that were not acknowledged on the specified date.

Use the results to investigate what happened on the specified date that caused the unacknowledged alerts.