Manuel du SDK › CMDB Integration › CMDB Integration Steps

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CMDB Integration Steps

To integrate the CMDB system with CA Business Service Insight, the following steps should be performed:

  1. Identify the appropriate organizational CMDB system (for organizations that have more than one CMDB system).
  2. Analyze how the relevant resources (configuration items) are defined and grouped in the CMDB system in order to gather the information using SQL queries.
  3. Use CA Business Service Insight translation scripts and configure the appropriate scripts to create resources and resource groups and their association with contract parties and services. If necessary, configure the script to create contract parties and services.
  4. Ensure that the translation script support additions, modifications, and deletions of resources, resource groups, contract parties, and services.
  5. In case of additions, modifications, and deletions related to resources and resource groups, ensure that they are all applicable to a well-known effective date or to a predefined change set.
  6. Schedule the translation scripts to run periodically.