Manuel du SDK › LDAP Integration › LDAP Integration Steps

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LDAP Integration Steps

To integrate the LDAP system with CA Business Service Insight, the following steps should be performed:

  1. Identify the appropriate organizational LDAP system (for organizations that have more than one LDAP system).
  2. Analyze how CA Business Service Insight users are defined and grouped in the LDAP system in order to gather the information using SQL queries.
  3. Use CA Business Service Insight translation scripts and configure the appropriate scripts to create users, user groups and their reference to contract parties and roles.
  4. Ensure that the translation script supports additions, modifications, and deletions of users and user groups.
  5. Schedule the translation scripts to run periodically.

Note: Alternatively, if there are no LDAP systems available, users can be managed manually in CA Business Service Insight as a replacement for the LDAP integration process.