The Service Delivery Dashboard meets the needs of executives, business unit leaders, service level managers and end-users. The Dashboard visualizes the quality and status of the service delivery and allows the user to analyze impacts and investigate root causes. Users are provided with a user-friendly, graphical representation of impacts on customers, statuses of contracts, quality of services and status of the underlying infrastructure.
Note: For direct URL access to the dashboard use the following format: "http://<server name>/NewDashboard/Index.aspx". This provides direct access to your Dashboard after a normal login.
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