Administration Guide › Aggregation and Correlation Engine (ACE1) › Run the Diagnostic Tools

Run the Diagnostic Tools

CA Business Service Insight allows you to run several diagnostic tools to identify potential problems in the environment. Running these tools is a proactive measure that prevents failures in the engine processing. In addition, CA Business Service Insight provides reports that help analyze the engine processing.

Diagnostic tools require:

• Automatic execution and analysis
• Proactive (scheduled) execution
• Generic and extendable approach

Diagnostic test types include:

• Memory-related
• Database-related
• Functionality-related
• Statistical/Informational
• System Integrity

Diagnostic tests currently available are:

Errors in T-Log and T-rules-time-units

Checks for:

• Errors in log related to ACE1
• Errors for agents in last_rt_error fields of t_rules_time_units

Future Effective Contracts

Checks for contracts in the system with an EFFECTIVE version starting at a future date.

LargeState

Checks for suspiciously large states in the system.

Permissions and Synonyms

Checks that all tables required by ACE1 have properly defined permissions and synonyms.

SequenceValidation

Checks that all tables are synchronized according to their sequences.

StatusValidation

Checks that the status of various agents in t-rules-time-units corresponds with what is written in t_rules.

SysConfig Validation

Checks that certain key values in system configurations are set according to the ACE1 specs.

Tablespaces

Verifies the state of table spaces in the system and intercepts the tablespaces with problems.

t-rules-time-units starvation:

Checks that there are no agents that were not calculated in the last two weeks, and which are being starved out of the calculation.

This section explains how to run the diagnostic tool:

Follow these steps:

1. Go to <installation directory>\bin.
2. Double-click DiagnosticsConsule.exe.

   A GUI window opens, displaying the log.

3. Type the SYS password and click Run.

   The tests begin to run, and the results appear on the screen.

4. Open the log files and review the results.