Administration Guide › Aggregation and Correlation Engines (ACE1 and ACE2) › Calculation Engine Overview › New Contract Version with Effective Dates Changed

New Contract Version with Effective Dates Changed

The following cases describe how the SLA manager creates a contract version with new effective dates and continues the calculation from the previous version.

The following are the preconditions to enable continuous calculation.

• The user is logged on to CA Business Service Insight.
• The metric is fully calculated in the existing version.
• The continuous calculation flag is true in t_system_configurations.

You can create a contract version with new effective dates and continue calculation from the previous version.

Follow these steps:

1. Log in to CA Business Service Insight.
2. Click Service Level Management, Contracts, Create new version.
3. Define new effective dates. (The dates have to be successive or overlap the dates of the previous version for continuity to be possible.)
4. Click Apply to keep the changes.
5. Commit the new contract version.

   The engine runs. When the engine calculates the new version, it uses the values of the global variables calculated in the previous version.