Create Condition Formulas

User Guide › Reports › Alerts › Alert Profiles › Create Condition Formulas

Create Condition Formulas

Use the formula editor to select the required variables, operators and values when creating the condition formula that defines when an alert profile triggers an alert.

Follow these steps:

In the Alert Profile Details page, click Formula Editor.
The Alert Condition editor opens.
The list of variables displayed depends on the type of alert selected in the Alert Profile Details page. In addition, each variable has its own values that are displayed when the variable is selected. (In the previous example, Penalty was the alert type selected; Contract is the variable selected.)
Enter the formula by double-clicking variables, operators and values, as required, to move them to the formula area. Additional text, such as numbers, can be entered directly into the formula area.
Click OK.
The condition formula is added to the alert profile.
Click Clear to clear the formula area.
Note: The Alerts feature does not allow Users to set conditions on TIME fields. For Event Types containing a date field, the date field is NOT listed in the condition formula and no changes can be made to it. The limitation is deliberate.

Sample Condition Formula

The sample condition formula shown here triggers an alert whenever the service level provided to the Smythe Aviation company deviates from their R.E.G. hosting Contract.

The following table indicates the available condition formulas, what they are used to do and for what they are available.

	Condition	Use to	Available for
Service Level	#ClusterItem	Define an alert for a specific cluster item	Cluster item of the metric
	#Contract	Define an alert for a specific contract	Contract of the metric
	#ContractParty	Define an alert for a specific contract party	Contract party of the metric
	#Deviation	Define an alert for a specific range of deviation calculation	Deviation between service level calculation of the metric and the target
	#DomainCategory	Define an alert for a specific domain category	Domain category of the metric
	#Metric	Define an alert for a specific metric	Metric name
	#MetricType	Define an alert for a specific metric type	Service level and service level prediction
	#Service	The variable shows the name of the service of the metric	Service of the metric
	#ServiceDomain	The variable shows the name of the service domain of the metric	Service domain of the metric
	#ServiceLevel	The variable shows the service level calculation of the metric	Calculation of the service level of the metric
	#Target	The variable shows the metric target	Target of the metric
	#TimeSlot	The variable shows the name of the timeslot of the metric	Timeslot of the metric
Service Level Prediction	#BestCaseDeviation	Define an alert for a specific range of best case deviation calculation	Calculating of the best case prediction deviation between service level calculation of the metric and the target
	#BestCaseServiceLevel	Define an alert for a specific range of best case service level calculation	Calculation of best case prediction of the metric
	#ClusterItem	Define an alert for a specific cluster item	Cluster item of the metric
	#Contract	Define an alert for a specific contract	Contract of the metric
	#ContractParty	Define an alert for a specific contract party	Contract party of the metric
	#Deviation	Define an alert for a specific range of deviation calculation	Deviation between service level calculation of the metric and the target
	#DomainCategory	Define an alert for a specific domain category	Domain category of the metric
	#Metric	Define an alert for a specific metric	Metric name
	#MetricType	Define an alert for a specific metric type	Service level and service level prediction
	#Service	The variable shows the name of the service of the metric	Service of the metric
	#ServiceDomain	The variable shows the name of the service domain of the metric	Service domain of the metric
	#ServiceLevel	The variable shows the service level calculation of the metric	Calculation of the service level of the metric
	#Target	The variable shows the metric target	Target of the metric
	#TimeSlot	The variable shows the name of the timeslot of the metric	Timeslot of the metric
	#WorstCaseDeviation	The variable shows the worst case deviation calculation of the metric	Calculation of the worst case prediction deviation between service level calculation of the metric and the target
	#WorstCaseServiceLevel	The variable shows the worst case service level calculation of the metric	Calculation of the worst case service level of the metric
Bad Login	#IPAddress	Define a bad login alert for CA Business Service Insight intruders from specific IP address	IP address of the intruder trying to logon CA Business Service Insight
	#Organization	Define a bad login alert for CA Business Service Insight intruders from specific Organization	Organization of the intruder trying to logon CA Business Service Insight
Log Messages	#Code	Define a Log Message alert for specific message code	Code of the log message
	#File	Define a Log Message alert for specific source file	Name of the source file which is reporting a log message
	#Info	Define a Log Message alert with specific information text	Information of the log message
	#IPAddress	Define a Log Message alert reported from specific IP address	IP address of the log message reporter
	#Line	Define a Log Message alert for specific line in the source file	Line inside a source file which is reporting a log message
	#Message	Define a Log Message alert with specific message text	Message text of the log message
	#ReporterObject	Define a Log Message alert for specific reporter object	CA Business Service Insight object which is reporting a log message
	#Severity	Define a Log Message alert for the messages with specific severity	Severity of the log message
	#User	Define a Log Message alert for the messages sent by specific user	User which sent a log message
New Translation Entry	#Adapter	Define a New Translation Entry alert created by specific adapter	Adapter which created new translation entry
	#TranslationTable	Define a New Translation Entry alert for specific translation table	Translation table of the new entry
	#TranslationType	Define a New Translation Entry alert for specific translation type	Translation type of the new entry
	#TranslationTable	Define a New Translation Entry alert for specific translation table	Translation table of the new entry
	#TranslationValue1	Define a New Translation Entry alert for specific first translation value	First translation value of the entry
	#TranslationValue2
	#TranslationValue3
	#TranslationValue4
	#TranslationValue5
Penalty	#Contract	Define an alert for a specific contract	Contract of the metric
	#ContractParty	Define an alert for a specific contract party	Contract party of the metric
	#Currency	Define an alert for a specific contract currency	Currency of the contract
	#DomainCategory	Define an alert for a specific domain category	Domain category of the metric
	#Error	Define an alert for the penalty calculated with error	Flag which is indicates that penalty was calculated with error
	#Penalty	Define an alert for a specific calculation value	Calculation value of the penalty
	#PenaltyLevel	Define an alert for a specific penalty level	Levels of the penalty (Aggregated, Intermediate)
	#PenaltyProfile	Define an alert for a specific penalty profile	Name of the penalty profile
	#PenaltyType	Define an alert for a specific penalty type	Type of the penalty (% of Payment, Currency)
	#Service	The variable shows the name of the service of the metric	Service of the metric
	#ServiceDomain	The variable shows the name of the service domain of the metric	Service domain of the metric
	#TimeSlot	The variable shows the name of the timeslot of the metric	Timeslot of the metric
	#WithAdjustment	Define an alert for a penalty with adjustments	Flag which indicates that penalty calculations were adjusted
Penalty Prediction	#BestCase	Define an alert for a specific best case predicted calculation value	Calculation value of the best case prediction penalty
	#BestCaseError	Define an alert for the best case prediction calculated with error	Flag which is indicates that best case prediction was calculated with error
	#Contract	Define an alert for a specific contract	Contract of the metric
	#ContractParty	Define an alert for a specific contract party	Contract party of the metric
	#Currency	Define an alert for a specific contract currency	Currency of the contract
	#CurrentPenalty	Define an alert for a specific intermediate calculation value	Calculation value of the intermediate penalty
	#DomainCategory	Define an alert for a specific domain category	Domain category of the metric
	#Penalty	Define an alert for a specific calculation value	Calculation value of the penalty
	#PenaltyLevel	Define an alert for a specific penalty level	Levels of the penalty (Aggregated, Intermediate)
	#PenaltyType	Define an alert for a specific penalty type	Type of the penalty (% of Payment, Currency)
	#Service	The variable shows the name of the service of the metric	Service of the metric
	#ServiceDomain	The variable shows the name of the service domain of the metric	Service domain of the metric
	#Timeslot	The variable shows the name of the timeslot of the metric	Timeslot of the metric
	#WorstCase	Define an alert for a specific worst case predicted calculation value	Calculation value of the worst case prediction penalty
	#WorstCaseError	Define an alert for the worst case prediction calculated with error	Flag which is indicates that worst case prediction was calculated with error
Raw Data Gap	#Adapter	Define an alert for the gap of the raw data sent by specific adapter	Adapter sent a raw data
	#AdapterStatus	Define an alert for the gap of the raw data sent by adapter of specific status	Status of the adapter sends a raw data
	#GapTimeSpan	Define an alert with specific time gap in minutes	Time gap between raw data in minutes