User Guide › Reports › Alerts › Alert Devices › Add Alert Devices

Add Alert Devices

You can define additional devices for receiving alerts, as needed. Examples of such devices include a command line or an external device such as an alarm bell. These devices are in addition to CA Business Service Insight's default alert devices (email, pop-up windows and SMS messages).

You can add devices as required. To add an Alert device, specify a name for the device, the run command and whether communication details (defined in the Alert Recipient Details page) are optional or required.

Open the Alerts menu; select Alert Devices to display the Devices page.

Follow these steps:

1. In the Devices page, click Add New.

   The Alert Device Details page opens.

2. In Name, enter a name for the device.
3. In Description, enter a description for the device.
4. In Command, enter the command for activating the device, for example: Net send %Message%.

   See Alert Command Variables for more information about variables which can be included in the command.

5. In Details, select whether communication details, as defined in the Alert Recipient Details page, are Optional or Required for this device. For example, a device such as a pager would require the user to enter the telephone number of the recipient.
6. Click Save.

   The device is saved as an alert device.