User Guide › Service Level Management › Quick Metrics › Creating Quick Metrics › Business Logic Step

Business Logic Step

The Business Logic step is split into two panes:

• Mapping pane that contains:
  • The function interfaces, each one opens as a grid of fields’ name and type.
  • Data interfaces, which is a list of event type structures, each one opens as a grid of fields’ name and type.
• Business Logic pane that contains:
  • Quick Metric Name
  • Objective Statement, which shows the objective statement behind the selected function and allows editing capabilities.

In the Business Logic pane:

1. In Name, type the name of the name of the quick metric.
2. Click to add functions.

   The Functions window opens.

   1. Select a function with which to create the quick metric. You can use the search mechanism to narrow the selection.

   -OR-

   Search for function using the search engine.

   1. Click OK.

      The Business Logic step opens showing the selected function in the table and its objective statement.

3. Click to select event that is used for calculations.

   The Data Select window where the user defines a filter on the raw data events opens.

   1. In Filter by Event Type, select an event type by which the data definition is filtered. You may select an adapter to specify only the event types related to that adapter.
   2. In Filter by Resources, click Add to select specific resources that further filter the events that are used for calculations using the Find mechanism. To remove a resource from the list, click Remove.
   3. In Filter by Fields, define the values of the event type fields that further filter the events that are used for calculations. You may select or values that exist in a list of values by changing the operator ‘=’ to “in”.
   4. In the Data Preview pane you can see results of the defined filter by clicking Preview. In addition, you can filter the Data Preview pane by changing the time range.

   Note: Changing the time range affects only on the Data Preview pane and not the raw data events that are used for calculations.

   1. Click OK. The Business Logic step opens showing the selected input data in the table.
4. Drag a Data field to the appropriate Function field to map them.
5. Click Save and Next.

   The Quick Metric is saved and the Report step opens.

6. Click Cancel to abort the creation process and return to the Quick Metrics page.