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Dashboard Parameters

This option enables the user to set dashboard-related parameters.

Note: Do not change these settings. If you change them, you could cause decreased performance of the dashboard.

Follow these steps:

  1. In the Advanced Settings page, select dashboard.

    The dashboard parameter displays.

    The Maximum number of Custom Navigations allowed

    Set the maximum number of custom navigations.

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

To configure Address

  1. In the Advanced Settings page, select Dashboard, Addresses to enable the user to define the Dashboard engine addresses. These addresses allow remote components to interact with the dashboard.

    The address parameters are displayed.

    Dashboard Service Url

    Defines the URL of the remote server object that service requests of web clients.

To configure Agents time intervals (seconds)

  1. In the Advanced Settings page, select Dashboard, Agents time intervals to enable the user to set the time intervals of the Dashboard agents. These settings determine the frequency in which the Dashboard is updated with new calculation results and with changes in the definitions of entities.
    Changed entities initial interval

    Interval in seconds before the first attempt to process entities that were changed. The changes detection cycle looks for entities that were changed, and updates all the entities in the dashboard.

    Range: 30-3600 seconds

    Default: 500 seconds

    Changed entities recurring interval

    Interval in seconds between each cycle of calculating changed entities in the dashboard. The changes detection cycle looks for entities that were changed, and updates all the entities in the dashboard.

    Range: 60-3600 seconds

    Default: 300 seconds

    Current Status changes initial interval

    Time interval in seconds before trying to detect changes in current status metric settings. When a metric is enabled or disabled for current status calculation, the dashboard adds or removes the metric from the list of metrics.

    Range: 30-600 seconds

    Default: 120 seconds

    Current Status changes recurring interval

    Time interval in seconds between each current status metric settings change cycle.

    Range: 60-360 seconds

    Default: 360 seconds

    Current status initial interval

    Interval in seconds before trying to process current status metric results for the first time.

    The current status engine calculates results for entities in the dashboard that are set to monitor current status tracking period.

    Range: 10-3600 seconds

    Default: 10 seconds

    Current status recurring interval

    Interval in seconds before attempting to process updates on current status metrics. The current status engine calculates results for entities in the dashboard that are set to monitor current status tracking period results.

    Range: 10-3600 seconds

    Default: 180 seconds

    Current status changes initial interval

    Time interval in seconds before trying to detect changes in current status metric settings.

    Entities deletion initial interval

    Time interval in seconds before trying to delete entities.

    Range: 7200-18000 seconds

    Default: 10800 second

    Populating reports thresholds tables initial interval

    Time interval in seconds before starting to populate the reports thresholds tables. These tables are populated to allow the thresholds reports to run properly.

    Range: 1000-2000 seconds

    Default: 1800 seconds

    Populating reports thresholds tables recurring interval

    Time interval in seconds between each population of the reports thresholds tables cycle.

    Range: 7200-18000 seconds

    Default: 10800 second

    PSL events interval

    Time interval in seconds between subsequent cycles of PSL events processing. Each cycle polls the PS tables for updated results of metrics and updates all the entities in the dashboard.

    Range: 10=60 seconds

    Default: 30 seconds

    Resource changes max start time

    The latest time the resources structure changes cycle occurs. Default: 22:00:00

    Resource changes min start time

    The earliest time the resources structure changes cycle occurs. Default: 21:00:00

    Uncalculated entities initial detection timeout

    Interval in seconds before attempting to calculate uncalculated entities on the Dashboard for the first time.

    Range: 60 to 3600 seconds

    Default: 180 seconds

    Uncalculated entities recurring detection interval

    Interval in seconds between each cycle of calculating entities on the dashboard that are not calculated yet.

    Range: 300-3600 seconds

    Default: 3600 seconds

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

Select Average Score Rollup

  1. In the Advanced Settings page, select Dashboard, Select Average Score Rollup to enable the user to set default metric scores.

    The average score rollup configuration parameters are displayed.

    Green Severity Default score

    The default score of a metric with severity green.

    Default: 100

    Red Severity Default score

    The default score of a metric with severity red.

    Default: 0

    Yellow Severity Default score

    The default score of a metric with severity yellow.

    Default: 50

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

Client updates intervals

  1. In the Advanced Settings page, select Dashboard, Select Client updates intervals. You can set intervals in seconds between attempts of the client to get updated results for entities on the dashboard that are not calculated.

    The client updates intervals configuration parameters are displayed.

    Client auto refresh interval (Min)

    Defines the first delay time, in minutes, for the first interval. Default: 30 seconds

    Enables Client intervals

    Client first interval (Sec)

    Defines the first delay time, in seconds, for the first interval. When you add a widget, the client waits for this interval before it performs a request from the server for the calculation results.

    If there are no results after this interval, the client waits for a configured amount of time before performing a new request from the server. Default: 5 seconds

    Client interval delay time (Sec)

    The interval in seconds before the client attempts another request from the server for entities on the dashboard that do not have calculation results. Default: 60 seconds

    Page Refresh Type-The type of refresh used for refreshing the page.

    Possible value:

    0: Soft Refresh

    1: Hard Refresh

    Enable client auto refresh interval

    Possible values:

    true: Enables the client auto refresh interval

    false: Disables the client auto refresh interval

    Default: True

    Possible value:

    true: The client attempts to get results for widgets that are not calculated according to the client interval delay value.

    false: The client does not initiate periodic requests for calculation results

    Default: True

    Enable client intervals

    A flag for disabling the client intervals.

    Hard refresh time interval (Min)

    The delay time in minutes after which the hard refresh occurs.

    Range: 0 to 120 minutes

    Default: 120 minutes

    Page refresh type

    The type of refresh that is used to refresh a page.

    Possible values:

    0-Soft Refresh

    1-Hard Refresh

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

Current Status related settings

  1. In the Advanced Settings page, select Dashboard, Select Current Status-related settings. You can enable settings for interaction with the Current Status engine.

    The current status-related settings configuration parameters are displayed.

    Dashboard Engine listener address

    Address of the remote Dashboard listener that the current status interacts with.

    Default: tcp://localhost:8004/CalcServer

    Url of the remote current status listener

    Address of the remote current status object that listens for dashboard requests.

    Default: tcp://localhost:8005/CalcRequestServer

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

Custom count rollup

  1. In the Advanced Settings page, select Dashboard, Select Custom count rollup to enable the user to perform settings related to the count roll-up method.

    The custom count roll-up configuration parameters are displayed.

    Percentage of red entities

    When the percentage of items with red severity in level n+1 is larger than this value, the status of level n is red.

    Default: 33.5 percent.

    Percentage of yellow entities

    When the sum of percentages of the yellow severity items in level n+1 is larger than this value, the severity status is yellow.

    Default: 33.5 percent.

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

Dashview background image settings

  1. In the Advanced Settings page, select Dashboard, Select Dashview background image settings. You can set settings for the background image of a standard dashview.

    The dashview background image settings configuration parameter is displayed.

    Max upload size of the background image

    The maximum upload file in KB of the dashview background image.

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

Default Threshold values

  1. In the Advanced Settings page, select Dashboard, Select Default Threshold values. You can set default thresholds for entities on the dashboard that do not have threshold values.

    The default threshold values configuration parameters are displayed.

    Complex entity default red threshold

    The default value of the red severity threshold for entities other than metrics. When the widget uses the Average Roll-up method, the score of the entity is the average of the scores of its children. For metrics, the severity color is converted to a numerical value. The color of the entity is determined based on its final score according to the thresholds.

    Range: 0 -100

    Default: 33

    Complex entity default yellow threshold

    The default value of the yellow severity threshold for entities other than metrics. When a widget uses the Average Roll-up method, the score of the entity is the average of the scores of its children. For metrics, the severity color is converted to a numerical value. The color of the entity is determined based on its final score according to the thresholds.

    Range: 0 -100

    Default: 66

    Metric default red threshold

    The default value of the red threshold for metrics that do not have threshold settings configured in the dashboard or in CA Business Service Insight. The metric severity status is determined by comparing the deviation of the metric with the threshold values. Default: 67

    Metric default yellow threshold

    The default value of the yellow severity threshold for metrics that do not have threshold settings configured in the dashboard or in CA Business Service Insight. The metric severity status is determined by comparing the deviation of the metric with the threshold values.

    Default 33

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

General

  1. In the Advanced Settings page, select Dashboard, General.

    The general setting parameters are displayed.

    Enable screen resolution adjustment

    Enables the screen resolution adjustment for the dashboard control.

    Enable workspace scrolling

    true: Enables the scroll bar on the workspace.

    false: Disables the scroll bar on the workspace.

    Default: false

    Oracle hint for dashboard queries

    Improve performance of dashboard queries on the PSL table.

    Note: Do not change the current value.

    Thresholds Strictness

    Reports compare values received relative to a target value; Widgets compare values received relative to the threshold setting. When the value received is exactly the threshold value, a report displays one color, while the dashboard displays a different color.

    true: Default. Display colors are controlled as described earlier.

    false: Widget display colors that are less than 90 are red, less than 95 is yellow.

    Note: Restart the dashboard engine and do an IIS reset after changing this parameter value.

    Note: After changing the parameter and restarting the engine, widget severity is changed only after the widget is recalculated. This change can be done by getting new events from the PSL that correspond to the widget.

    Use SSO Internally

    true: Enables the dashboard to use Single-Sign-On internally to login through the dashview page.

    false: Disables the dashboard from using Single-Sign-On internally to login through the dashview page.

  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.

PSL Events processing

  1. In the Advanced Settings page, select Dashboard, Select PSL Events processing. You can make settings related to the way the dashboard processes PSL events.

    The PSL events processing configuration parameters are displayed.

    Number of PSL Events in each cycle

    Number of PSL events that are processed each time in one transaction.

    Range: 10 -100

    Default: 10

    PSL events statistic time interval in minutes
  2. Click the edit icon next to an option and enter the value.

    The edit icon changes to an update icon.

  3. Click update to save your changes.

    The value is refreshed.