The tools required as part of the process of configuring Adapters and maintaining them are mainly standalone utilities, such as the CA Business Service Insight utilities which are simple Windows executables.
Note: When configuring Adapters in a UNIX environment, these utilities are not available, and configuration must be performed manually.
When working on an CA Business Service Insight application server, the utilities are installed as part of the application installation and are located in Program Files\CA\Cloud Insight\Utilities folder.
As part of this installation, a shortcut is created from the Start menu. It is recommended to use this shortcut to run the utilities.
In a situation where one is not working on the CA Business Service Insight application server, these utilities can be copied to any Windows computer as standard files, or can be installed using the supplied CA Business Service Insight package and choosing a custom installation. The installation routine is not mandatory however, and coping the.exe files to a convenient location on the workstation is usually sufficient. Using this option however, you may find some .dll files are missing and should also be copied, if available, from the server to the local folder on the workstation.
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