New Features and Enhancements › Usability Enhancements

Usability Enhancements

This release has the following enhancements to improve the usability of the solution:

• Reporting using dashboards

  The solution supports access to all the CA Server Automation reports that are integrated with CA Business Intelligence. All the reports can be accessed through CA Service Catalog using dashboards. Users can configure the dashboard to access the reports using the documentation provided in this release.

• Enhancements to user onboarding

  This release enhances the user onboarding capability by allowing users to add users into any location of Active Directory. Users can configure the path where users are going to be added. In addition, users can create groups in CA EEM.

• Enhanced exception handling and feedback to end users

  The solution allows the Service Delivery Administrator to handle the exceptions during fulfillment process of the request. When exceptions occur during the fulfillment process, notifications are sent to administrators and options are provided to handle them.

• Error Messages

  All error messages now provide more detailed information. In addition, administrators can customize those error messages that end users receive.