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Upgrade from Release 1.7

In this scenario, you upgrade all products associated with CA Automation Suite for Clouds Base Configuration Release 1.7.1 first, and then the content. For information on upgrading the individual products, see the respective product documentation.

The following table provides the supported product version details of Release 1.7 and the current release:

Product Name

Supported Product Version for Release 1.7

Supported Product Version for Release 1.7.1

CA Service Catalog

r12.8 CP02 with RO65483, RO65485, and RO65486 patches

r12.8 CP03 with RO70135 patch

CA Process Automation

r4.1 SP1

r4.1 SP1 or r4.2 SP1

CA EEM

r12.0.7.57

r12.5 CR1

CA Server Automation

r12.8.1

r12.8.2

CA Business Intelligence

r3.3

r3.3

When you upgrade the content pack some services, service options group and forms are affected; in some cases report objects or plugins are modified.

Perform the following procedures to upgrade:

  1. Review the Prerequisites.
  2. Upgrade CA EEM.
  3. Upgrade CA Process Automation.
  4. Upgrade CA Server Automation.
  5. Apply CA Service Catalog Patches.
  6. Upgrade Content.
  7. Post Upgrade Configuration.