Uninstall the Solution › Uninstall CA Automation Suite for Clouds Foundation › Enable CA Service Catalog Default Rules

Enable CA Service Catalog Default Rules

Follow these steps:

1. Log in to CA Service Catalog.
2. Navigate to the Administration tab.
3. Select Event-Rules-Actions.
4. Select Request Subscription Item Change.
5. Enable the following rules:
   • When Reservation Request is Approved
   • When Reservation Request is Rejected
   • When Status is Fulfillment Canceled
   • When Status is Pending Approval
   • When Status is Pending Fulfillment
   • When Status is Pending Approval and Requested By and Requested For users are different
   • When Status is Submitted and Approval Process is driven by Workflow
6. Click Done.
7. Select Request Pending Action Change.
8. Enable the following rules:
   • When action is Canceled
   • When action is Delegated
   • When action is Returned
   • When action is Taken
   • When action is Transferred
   • When Fulfilled
   • When Pending Approval actions are Assigned
   • When Pending Approval actions are Assigned and Requested By and Requested For users are different
   • When Pending Fulfillment actions are Assigned
   • When Pending Fulfillment actions are Completed
   • When Status is Approved
   • When Status is Rejected
9. Click Done.