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Configure Trusted Authentication

For best results, we recommend configuring CA Service Catalog and BusinessObjects Enterprise to use a trusted authentication for the integration between the two products. A trusted authentication provides Single Sign-on (SSO). SSO allows CA Service Catalog users to access the InfoView application of BusinessObjects Enterprise directly from the CA Service Catalog UI without logging in to BusinessObjects Enterprise.

Follow these steps:

  1. Log in to the BusinessObjects Enterprise Central Management Console as a user with administrative rights.
  2. Go to the Authentication Management area of the Central Management Console.
  3. Click the Enterprise tab.
  4. Enable trusted authentication.
  5. Enter a shared secret password for your users.

    Note: Verify that the value of the password and the frequency that you update meet the password security standards of your organization.

    The BusinessObjects Enterprise client and the Central Management Console use the shared secret password to create a trusted authentication password.

  6. Perform the remaining steps on every Service View computer.
  7. Open the file named %USM_HOME%\reporting\CABI\TrustedPrincipal.conf in a text editor.

    %USM_HOME% is the location where Service View is installed.

  8. Scroll to the following line:
    SharedSecret=password
    

    For the password, specify the same shared secret password that you entered on the BusinessObjects Enterprise Central Management Console earlier in this procedure.

  9. Save the TrustedPrincipal.conf file.
  10. Restart the Service View computer.

    Important! When you update the password on the BusinessObjects Enterprise Central Management Console, update the same password in the TrustedPrincipal.conf file on every Service View computer.