Configure the Components › Integrate CA Business Intelligence with CA Service Catalog › Verify the Integration

Verify the Integration

Follow these steps:

1. Log in to CA Service Catalog as a Service Delivery Administrator who has been authorized to view reports (that is spadmin).
2. Click the Reports link under the Home tab.
3. Click the InfoView button.
4. Click the Document List folder link.
5. Expand the following folders: Public Folders, CA Reports, CA SLCM.
6. Click the User Reports folder.
7. Right-click the User’s Request report and click View.

   The Prompts dialog opens.

8. Perform the following steps:
   1. Select the row Select User Action.
   2. Select Requested by and click the right arrow button (>).
   3. Select the row by the name Select the Tenant for which you run the report.
   4. Select the Service Provider tenant, and click the right arrow button (>).
   5. Click Run Query.

   

9. Verify that no errors occur.

   

   Note: If the error message, No data to retrieve in Query in the report for the selected values appears, you can ignore it.