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We recommend that Notification Website users specify at least a one- or two-letter search pattern when conducting a search of contacts or logins. This is especially important on systems with large databases. Limiting the search in this way provides for fast data retrieval and produces fewer records to scroll through.
If users of the Notification Website do not follow this practice of limiting searches, the general searches for contacts or logins that are conducted may require a large number of records to be retrieved. The time it takes to retrieve these records may lead to delays due to network performance issues. To minimize the delays, the Notification Manager administrator can configure the Notification Manager Gateway Server to limit the number of records retrieved for each search. If the limit is reached, the user is advised that not all records were returned and that he or she can use a more specific search pattern to lower the number of records to be retrieved. The default value for this limit is 50. This value can be increased or decreased depending upon the throughput of the network.
Consider this example. A Notification Website user wants to modify the contact James Smith, and decides to search for this contact. The user enters the wildcard (*) in the search pattern. The database contains a thousand contacts. Because the wildcard matches all contacts, all 1000 records are returned. A long time goes by before all these records are returned to the user, and when they are, he or she must scroll through 1000 records to find James Smith. If the system is limited to returning only 50 records, 50 records are returned quickly and the user is advised to provide a more specific search pattern. James Smith might be included in the 50 records returned, but this is not guaranteed. If the user puts Ja* in the search pattern, it is likely that far fewer than 50 records would be returned, and the scrolling to find the contact would be much easier. For future searches, the Notification Website user would realize that the best way to quickly retrieve a record is to provide as much detail as possible in the search pattern.
To limit the number of records retrieved on searches
The NM Website dialog displays.
The default value is 50.
The NM Gateway Server service does not need to be recycled after the value is changed. The new setting takes effect as soon as the NM Website dialog is closed.
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