Previous Topic: Too Many Messages in Event Manager

Next Topic: Second CA Automation Point Server Not Receiving NMFIND Requests

Interacting with External Event Systems › Using the CA NSM Interface › Troubleshooting the Event Traffic Controller › Message in Event Manager Log Not Displayed by CA Automation Point

Message in Event Manager Log Not Displayed by CA Automation Point

Symptom:

When a message is sent from CA Automation Point to Event Manager, it is recorded in the Event Manager log. Because CA Automation Point is monitoring this log, why does it not retrieve and display this message?

Solution:

Because CA Automation Point sends messages to Event Manager at the same time it reads new messages from CA NSM, it could get into a feedback loop. CA Automation Point places the string AutomationPoint into the Source field when it sends messages to Event Manager. When CA Automation Point reads CA NSM messages, it discards any message whose Source field contains that value.