Using Notification Manager › Notification Manager Concepts › REXX Programs › Modifying or Extending Notification Manager

Modifying or Extending Notification Manager

Due to the open architecture of Notification Manager, you can modify or extend Notification Manager in these ways:

• By giving an existing REXX program a new personality (using parameters)
• By creating your own REXX programs that extend the ways in which Notification Manager can communicate with the outside world beyond the voice, email, DTMF, and TAP paging services that CA provides. These REXX programs can open problem tickets, send faxes, and non-TAP pages, or perform any other type of communication you need.

This section covers the conceptual basics of these processes. See the Command and Keyword Reference Guide for details of the Notification Manager API.