Using Notification Manager › Notification Manager Overview › Notification Strategy
Notification Strategy
With Notification Manager, you can implement a sophisticated notification strategy without any REXX programming. Your strategy can include:
- Choosing the method (for example, voice, pager) used to notify people based on the time or day
- Choosing the behavior of the method (for example, number of times to let the phone ring, number of times to retry on busy) based on the individual being notified or on the time or day
- Providing multiple (for example, backup) methods of notifying individuals
- Assigning responsibilities based on the time or day
- Assigning backup responsibilities based on the time or day
- Providing for temporary or periodic reassignment of responsibilities
- Grouping people by common job function or any other criteria
- Notifying just one or all the people in a group about a situation
- Automatic escalation, or forwarding, when a person or group cannot be notified
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