Using Notification Services › Introducing the VOX Environment › VOX Environment Features › DTMF (Touch-tone) and MF Input

DTMF (Touch-tone) and MF Input

The VOX environment accepts input from touch-tone and network devices. Touch-tone telephones generate Dual Tone Multi-Frequency (DTMF) signals. Telephone network devices such as Central Office (CO) and Private Branch Exchange (PBX) switches generate Multi-Frequency (MF) signals.

Note: Do not use the VOX environment with rotary-dial telephone systems. Your workstation's voice card cannot accurately detect a rotary system's audio-pulse and loop-pulse signals.

See the Command and Keyword Reference Guide for more information about DTMF and MF input.