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Choosing the Right Remote Viewing Tool

When deciding which tool to use to view messages from monitored systems, you can make your selection by comparing the functionality provided by each of these two components. This section should help you make this decision by stating a functionality requirement and suggesting the appropriate viewing tool.

Requirement:

I require the ability to remotely manage the Automation Point Desktop application, including the ability to shut down and restart this application.

Answer:

Remote Viewer. This is the only remote viewing tool that allows you to initiate both a remote shutdown and a remote activation of the Automation Point Desktop application.

Requirement:

I require the ability to change the visual attributes of messages received from an automated session.

Answer:

Web MV. This tool allows you to set visual attributes such as message text font, background table color, message column order, message columns displayed, and size of message display windows, and choose a foreground message text color mapping assignment. Each of these visual attributes is saved on a per-user, per-session basis.

Requirement:

I require the ability to remotely view and manage non-automated sessions.

Answer:

Remote Viewer. Web MV will allow you to view only messages received from automated sessions. Remote Viewer allows you to view and interact with both session and function windows defined to the Automation Point Desktop application.

Requirement:

I require the ability to remotely submit commands to managed sessions.

Answer:

Both. If all of the managed sessions are automated, you can use either Remote Viewer or Web MV to submit commands back to the managed session. If one or more of these sessions are non-automated, you must use the Remote Viewer application to submit commands to these sessions.

Requirement:

I require the ability to remotely initiate the execution of REXX programs on the CA Automation Point server machine.

Answer:

Remote Viewer. By design, Web MV does not natively allow remote users to initiate the execution of REXX programs on the CA Automation Point server. This activity is viewed as an administrative function, better suited for the Remote Viewer application.

Requirement:

I require the ability to allow remote users to see messages received from managed (automated) systems without having to install any remote software directly.

Answer:

Web MV. Because the Web MV client application is designed to run inside the Java Virtual Machine contained within the supported web browser, no additional CA Automation Point software is required on the remote machine.

Requirement:

I require the ability to pause and restart automation, either for an individual managed session or for the entire Automation Point Desktop application.

Answer:

Remote Viewer. The Remote Viewer application allows the remote user to use the session menu system to execute commands, including the ability to pause and restart session automation. If one of the CA Automation Point function windows containing the command area is viewed, the remote user can then either pause or restart automation for all managed sessions. The ability to execute menu commands is controlled by the security assigned to the remote user for the specified window.

Requirement:

I require the ability to view multiple session or function windows from multiple CA Automation Point server machines on the same remote client machine simultaneously.

Answer:

Remote Viewer. Remote Viewer allows you to open connections to multiple CA Automation Point server machines and display any number of session or function windows from each remote server. You can then build your own "virtual" Automation Point Desktop from windows defined on multiple servers by arranging these windows in a tile pattern.

Requirement:

I require the ability to view a large number of messages received from automated sessions over a long period of time.

Answer:

Web MV. During configuration of the Web MV component, you can choose the size of the database used to store messages received from automated sessions. This defined database size is used to determine how many messages will be stored for later retrieval using the Web MV client application. The Web MV user can make use of the scroll bars located on both the Action message area and Normal message area of the Web MV client application to view these previously stored messages. When the Web MV database has reached the defined maximum size, the oldest messages are overwritten with newly received messages. This database implementation of a rolling message log allows you to scroll back through a large number of messages without exceeding the current hard disk capacity.