Notification Strategy › Notification Manager Policies › Ways to Implement Your Strategy

Ways to Implement Your Strategy

With this terminology in mind, you can plan to implement your strategy by performing these actions:

• Choosing the method (for example, voice, or pager) used to contact people based on the time or day
• Choosing the behavior of the method (for example, number of times to let the phone ring, number of times to retry on busy) based on the individual being contacted or the time of day
• Providing multiple (backup) methods of contacting individuals
• Assigning responsibilities based on the time or day
• Assigning backup responsibilities based on the time or day
• Providing for temporary or periodic reassignment of responsibilities
• Grouping people by common job function or any other criteria
• Notifying just one or all of the people in a group about a situation
• Automatically escalating to the next contact when a person or group cannot be contacted

If you want to use Notification Manager to contact people by methods other than voice, paging, email, text-to-speech, or Netsend, you can easily integrate user-written REXX code into Notification Manager. Notification Manager treats your method exactly the same way it treats the methods provided with the product.