

Introduction › Overview › Notification and Escalation
Notification and Escalation
In the areas of notification and escalation, you can do the following:
- Sound audible alarms when critical messages arise
- Automatically contact personnel over the telephone through sophisticated inbound and outbound voice communications, by playing either pre‑recorded or dynamically defined messages for notification or escalation of critical events
- Send notifications to numeric and alphanumeric paging devices
- Send messages to and receive replies from two-way paging devices
- Send notifications using the following methods:
- Email
- Text-to-speech technology to remote workstations with sound cards
- Implementation of notification policies through a secure notification website, excluding the need for REXX programming
- Provide corporate-wide access through a secure notification website for maintaining personal notification data
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