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Software Requirements

The following software is required only if you are using the specified functionality:

• If you are using Web Message Viewer (Web MV) on the CA Automation Point server machine:
  • Microsoft Internet Information Server (IIS)
  • Oracle Java Runtime Environment (JRE) 1.7 or 1.8 (CA is redistributing version 1.8 of this component on the product DVD)
• If you are using the Web MV GUI on a client machine:
  • Microsoft Internet Explorer 7.0, 8.0, 9.0., 10.0, or 11.0
  • Google Chrome 35.0
  • Mozilla Firefox 29.0.
  • Oracle Java Runtime Environment (JRE) 1.7 or 1.8
• If you are using Notification Manager, one of the following is required:
  • Microsoft SQL Server 2005 Service Pack 4 or greater
  • Microsoft SQL Server 2008 Service Pack 2 or greater
  • Microsoft SQL Server 2008 R2 Service Pack 1 or greater
  • Microsoft SQL Server 2012 Service Pack 1 or greater
• If you are enabling two-way paging support in the Notification Server on the CA Automation Point server machine:
  • Microsoft Internet Explorer 7.0 or greater (WCTP protocol only)
  • If an authenticating proxy server is used to gain access to the Internet, this proxy server must support the Basic authentication method. This proxy server also supports the relay of credentials when multiple proxies are used in a chain (WCTP protocol only)
  • The Microsoft XML Parser (Version 6) is included and automatically installed with the CA Automation Point distribution (WCTP protocol only)
  • If the WCTP protocol is used to issue two-way page requests, the paging service must support version 1.1 of the WCTP protocol
• If you are using the Notification Website with the included Apache Tomcat Java Servlet environment:
  • On a 32-bit Windows Server operating system:
    • Oracle 32-bit Java Runtime Environment (JRE) 1.7 or 1.8 (CA redistributes version 1.8 of this component on the product DVD)
  • On a 64-bit Windows Server operating system:
    • Both 32-bit and 64-bit versions of Oracle Java Runtime Environment (JRE) 1.7 or 1.8 (CA redistributes version 1.8 of this component on the product DVD)
• If you are accessing the Notification Website on a client machine:
  • Microsoft Internet Explorer 7.0, 8.0, 9.0, 10.0, or 11.0
  • Google Chrome 35.0
  • Mozilla Firefox 29.0
• If you are using RequestService web service client Java API or command-line program on a client machine:
  • Oracle Java Runtime Environment (JRE) 1.7 or 1.8 (obtain a client machine version of this component from http://www.java.com)