Using Notification Services › Configuring Answer Tree › Configuring an Answer Tree Group › Configuring a Channel Group

Configuring a Channel Group

To configure a channel group

1. From within the Configuration Manager, choose Expert Interface, Notification Services, Voice, Channel Groups.

   The Channel Groups dialog displays.

2. In the Group Name field, select the ALL group and type over it, entering the name of the new channel group.

   Note: The new channel group cannot be named ALL, NMANSWER, or NMCALL.

3. Uncheck the Interruptible check box.
4. Click Create.
5. Use the Insert and Remove buttons to insert channels into and remove channels from the group available from the card.
6. Click OK.