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ArcotID OTP Credential Creation or Download Requests Fail if the Desktop Client and AFM Share a Browser Session

Symptom:

If an end user has the ArcotID OTP Desktop Client and AFM open in the same browser session, and if an ArcotID OTP OATH credential creation or download request is sent from the Desktop Client to AFM, the request is processed the first time and the credential is downloaded. However, subsequent requests to AFM in the same browser session are rejected and the end user is informed that the session has expired.

Solution:

Use different browser sessions for AFM and the ArcotID OTP Desktop Client.