Every time your application forwards a request for risk analysis, RiskMinder uses the Unknown User Check rule to determine if the user details exist in the RiskMinder database. If this information is not found, then RiskMinder treats the incoming request as a first-time (or unknown) user request and recommends the ALERT advice. In such cases, you must enroll the user so that the next time they undergo risk evaluation, they do not see the same advice.
Enrollment is the process of creating a new user in the RiskMinder database. As discussed in the following subsections, you can enroll the user explicitly by calling the createUserRequest message in the ArcotUserRegistrySvc Web service from your application. After enrollment, you must perform risk evaluation (as discussed in "Risk Evaluation Workflows").
You can also implicitly create the user by setting the Mode of User Enrollment as Implicit in the Miscellaneous Configurations page of Administration Console. If you enable this option, then every time you perform risk evaluation for an unknown user (as discussed in "Risk Evaluation Workflows"), the user is automatically created in the system.
However if the user is not registered with your application (in other words, is unknown to your application), then you must take action according to your organizational policies.
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