You must use the Case Management Queuing Server Connectivity section to configure the connection settings that will be used by Administration Console to connect to your Case Management Queuing Server instance.
To specify the connectivity parameters used by Administration Console to connect to the Case Management Queuing Server instance:
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Field |
Description |
|---|---|
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Host |
Enter the IP address or host name of the system where you installed the Queuing Server instance. Note: Ensure that the system where Queuing Server is installed is accessible by its hostname on the network. |
|
Backup Host |
If installed, enter the IP address of the system where the backup Queuing Server instance is available.
Important! You must configure this Backup Host parameter before you start the backup Case Management Queuing Server. |
|
Port |
Enter the port on which the Case Management service is exposed. |
|
Transport |
Specify the transport mode (TCP or SSL) for the corresponding component to connect to the specified Case Management instance:
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Server CA Root Certificate |
Browse to and upload the server CA root certificate. Note: This server certificate must be in PEM format. |
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Client Certificate-Key Pair in PKCS#12 |
Browse to and upload the PKCS#12 Store that contains the client certificate and the private key. |
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Client PKCS#12 Password |
Enter the password for the client’s PKCS#12 Store. |
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