CA RiskMinder Administration Guide › Getting Started › Configuring Administration Console Settings › Configuring Email and Telephone Type

Configuring Email and Telephone Type

RiskMinder allows you to specify multiple email addresses and telephone numbers while creating users and administrators. The MA can configure multiple email and telephone types at the global level, which automatically become available to all organizations. The MA can also specify certain email and telephone types as mandatory and others as optional. When you create users and administrators in an organization, you will be prompted to enter values for the email and telephone types that the MA has configured. You can choose to override the global configuration by configuring different email and telephone types while creating organizations.

Note: Email and telephone type attributes configured at the organization level take precedence over the values configured at the global level.

Email and Telephone Type Example

Assume that the MA has configured the following email and telephone types that all organizations must use:

• (Mandatory) Email type: Work Email
• (Optional) Email type: Personal Email
• (Mandatory) Telephone type: Work Phone
• (Optional) Telephone type: Home Phone

Now, when a GA creates an administrator for an organization Org1 that uses the global configuration, the GA must provide values for Work Email and Work Phone. The GA can add additional email and telephone types, if required, but cannot delete the global configurations for email and telephone types.

To configure the email and telephone type attributes:

1. Ensure that you are logged in as the MA.
2. Activate the Services and Server Configurations tab.
3. Click the Administration Console option on the submenu of the tab.
4. Under the UDS Configuration section on the side-bar menu, click the Email/Telephone Type Configuration link to display the page.
5. In the Configure Email Type section, specify:
   • Priority of the Email Type if more than one Email Type has been configured. Use the up and down icons to change the priority. Priority defines the order in which Email Types are displayed on the screen when multiple Email Types have been configured.
   • Type of email that you want to configure, for example, work or personal.
   • Display Name of the Email Type.
   • Whether the Email Type is Mandatory.

   For example, you can configure work email with a higher priority than your personal email so that work email gets displayed first.

6. In the Configure Telephone Type section, specify:
   • Priority of the Telephone Type if more than one Telephone Type has been configured. Use the up and down icons to change the priority. Priority defines the order in which Telephone Types are displayed on the screen when multiple Telephone Types have been configured.
   • Type of phone number that you want to configure, for example, home or work.
   • Display Name of the Telephone Type.
   • Whether the Telephone Type is Mandatory.

   Note: You can add multiple Email and Telephone types by clicking the + icon.

7. Click Save to save your changes.
8. Refresh all deployed RiskMinder Server instances.

   See "Refreshing the Cache" for instructions on how to do this.