CA RiskMinder Administration Guide › Managing Users › Deactivating Users

Deactivating Users

To prevent a user from logging in to their account for security reasons, you can deactivate them instead of deleting them. If you deactivate users, then they are locked out of their account, and cannot log in unless they are activated again.

Note: To deactivate a user, you must ensure that you have the appropriate privileges and scope. The MA can deactivate any user, while the GAs can deactivate all users (including other GAs) within their scope. The OAs and UAs can deactivate all users in their purview.

To deactivate a user:

1. Ensure that you are logged in with the required privileges and scope to deactivate the user.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Enter the partial or complete information of the user whose account you want to disable and click Search.

   You can also click the Advanced Search link to search for Current Users based on their status (active or inactive).

   The Search Results page appears, with all the matches for the specified criteria.

5. Select one or more users to deactivate.
6. Click Deactivate to deactivate the selected user.