CA RiskMinder Administration Guide › Managing Administrators › Activating Administrators

Activating Administrators

You might need to activate a deactivated administrator. For example, you might deactivate an administrator if the administrator is on long vacation. This helps prevent unauthorized access to that administrator information.

You cannot search directly for the deactivated administrators by specifying the search criteria and clicking the Search button on the Search Users and Administrators page. You must perform an Advanced Search for such administrators and use the Inactive option in the Current Users section to search.

Note: To activate an administrator, you must ensure that you have the appropriate privileges and scope. The MA can activate any administrator, while the GAs can activate all administrators (including other GAs) in their scope, except the MA. The OAs can activate all other OAs and UAs in their purview, while the UAs can only activate their peers within their scope.

To activate a deactivated administrator:

1. Ensure that you are logged in with the required privileges to activate the administrator.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Click the Advanced Search link to search for Current Users based on their status (active or inactive).

   The Advanced Search page appears.

5. Enter the partial or complete information of the administrator in the User Details section.
6. In the User Status section, for Current Users, select the Inactive and Initial options to search for all inactive or initial administrators.
7. Click Search to display the list of all administrators matching the search criteria.
8. Select the administrators you want to activate.
9. Click Activate to activate the administrator.