CA RiskMinder Administration Guide › Managing Administrators › Deactivating Administrators

Deactivating Administrators

To prevent an administrator from logging in to their account for security reasons, you can deactivate them instead of deleting them. If you deactivate an administrator, the administrator is locked out of their account, and cannot log in unless the account is re-activated again.

Note: To deactivate an administrator, you must ensure that you have the appropriate privileges and scope. The MA can deactivate any administrator, while GAs can deactivate all administrators (including other GAs) in their scope, except the MA account. The OAs can deactivate all other OAs and the UAs in their purview, while UAs can only deactivate their peers within their scope.

To deactivate an administrator:

1. Ensure that you are logged in with the required privileges to deactivate the administrator.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Enter the partial or complete information of the administrator whose account you want to deactivate and click Search.

   You can also click the Advanced Search link to search for Current Users based on their status (active or inactive) or their roles (GA, OA, or UA).

   The Search Results page appears, with all the matches for the specified criteria.

5. Select one or more administrators you want to deactivate.
6. Click Deactivate to deactivate the selected administrator.