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Configuring Channels and Accounts Associations

RiskMinder supports risk evaluation requests coming from multiple channels. RiskMinder evaluates transactions from different channels and generates a risk score based on several factors. For example, a home banking login from USA and a 3D Secure transaction done from India in quick succession would indicate possible fraud. The following table describes the channels that are available out-of-the-box in RiskMinder.

Channel

Description

DEFAULT

Transactions that are initiated using a Web browser. This may be either a computer, smart phone, tablet, or set-top box. The default channel is the Web channel.

3D Secure

Online transactions initiated using credit card or debit card.

To assign channels and configure the account type for each channel:

Note: Configuring channels is expected to be a one-time configuration. If you want to change these settings in a production environment, contact CA Support to understand the implications. You can add a channel to your existing deployment, but removing support for a channel or account type and changing the default channel or default account type requires careful consideration.

  1. Ensure that you are logged in as a GA.
  2. Activate the Organizations tab.
  3. Under the Manage Organizations section, click the Search Organization link to display the Search Organization page.
  4. Enter the complete or partial information of the organization you want to search and click the Search button.

    A list of organizations matching the search criteria appears.

  5. Under the Organization column, click the <ORGANIZATION_NAME> link for the required organization.

    The Organization Information page appears.

  6. Activate the RiskFort Configuration tab.
  7. Under the General RiskFort Configurations section, click the Assign Channels and Configure Default Account Types link.

    The Assign Channels and Configure Default Account Types page appears.

  8. Select the channels that are supported by the organization by selecting the Select Channels to Associate check box.
  9. Select the default account type for each channel:
  10. Select the option under Select Default Channel to make the channel the default one to be used for risk evaluation purposes.
  11. Click Save to save your changes.