The ArcotID OTP SDK provides functions that you can use to reset the user’s ArcotID OTP PIN. Before resetting the PIN, you should prompt the users to perform secondary authentication to prove their identity. Typically, Security Questions and Answers or One-Time Passwords are used as secondary authentication mechanisms.
To reset the PIN, you need to use the resetPin() method in the API class.
Important! The current PIN cannot be verified. When a user is resetting a PIN, if an incorrect current PIN is passed to the resetPin() method, the account will become unusable. Therefore, do not use the resetPin() method in a context in which the user has forgotten the PIN.
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