CA ArcotID OTP Client Installation Guide › User Self-Service Operations Using the ArcotID OTP Desktop Client › Adding New User Accounts

Adding New User Accounts

To access the applications or resources that are protected by using ArcotID OTP credentials, the accounts must first be created for the users in the application. The application must then communicate the user account information to the users. The users will use this information to add their accounts using ArcotID OTP Desktop Client. After successfully adding the accounts, the users can then generate the passcode using the ArcotID OTP Desktop Client and use this passcode to authenticate to the protected applications.

A user can have multiple accounts, which indicates that the user has access to multiple protected resources. For example, a user JSmith can have access to MyBank.com and Acme.com applications, and use the same ArcotID OTP Desktop Client to maintain both the accounts.

Important! Adding an account is an online process, which means that the user must be connected to the Internet to add a new account.

The user must perform the following steps to add a new account:

1. Ensure that they are connected to the Internet.
2. Launch the ArcotID OTP Desktop Client application by using any of the following methods:
   • Navigate to Start, Programs, CA ArcotID OTP Desktop Client, and then CA OTP.

     or

   • Double-click the CA OTP shortcut that is placed on the desktop.

   The Web browser opens the Accounts screen to add new accounts.

3. Click the Add button in the top-right corner to add a new account.

   The Add Account screen opens.

4. Enter the following information in this screen:

   Note: The user must have received this information from the protected application that they will be accessing.

   • Server URL: The URL where the protected resource is available.
   • User Identifier: The unique name using which the account has been created in the application.
   • Activation Code: The activation code that is received from the application.
5. Click Save.

   Based on the configuration, the screen to set the password or PIN for the ArcotID OTP opens.

6. Enter the new password or the PIN for the ArcotID OTP credential that is used to generate passcodes in the Enter PIN and Confirm PIN fields.
7. Click OK.

   The Success screen opens.

8. Click OK.

   The Account screen with the newly added account opens.

The ArcotID OTP credential is now downloaded and locked to the user’s system. This indicates that the credential will not work if it is copied to another system.