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Enabling Logging

Perform the following steps to enable logging:

  1. Copy the ArcotLog2FileSC.dll file to the <%SYSTEMDRIVE%>:\system32\ directory.

    Note: ArcotLog2FileSC.dll is not a part of the standard client package. It is only required for advanced troubleshooting purposes and is not required for most users. To obtain this DLL, please contact Arcot Technical Support.

  2. Navigate to the following directory:
    <%SYSTEMDRIVE%>:\Program Files\Common Files\Arcot Shared\conf
    
  3. Open WebClient.ini file in the text editor.
  4. In the arcot/WebClient section, set the LogSupported parameter to the number of loggers to send messages to.

    By default, this parameter is set to 1.

  5. Create the [arcot/WebClient/LogLibrary<n>] sections based on the number to which the LogSupported parameter is set to. For example, if LogSupported is set to 2, then you must have [arcot/WebClient/LogLibrary1] and [arcot/WebClient/LogLibrary2] entries.

    The [arcot/WebClient/LogLibrary<n>] section must have the following entries.

  6. Save and close the file.